Use Your Own Device

Use SecureVideo in your home or office, on your computer, tablet, or smartphone. See below the system requirements for our two videoconferencing engines: Zoom and VSee.

If you’re not sure which platform your account (or your host’s account) uses, check the installation button in the lower left hand corner of your Dashboard (if you have an account with SecureVideo) or your Waiting Room page (if you have been invited to a session through SecureVideo).

Zoom System Requirements

Apple DevicesWindows DevicesGoogle Devices
ComputersMac OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion), 10.6.8 (Snow Leopard).Windows 10, Windows 8.1 and 8, Windows 7, Windows Vista Service Pack 1 or later, and Windows XP Service Pack 3 or later.Chromebooks supported for participants invited to a session. Session hosts cannot videoconference from Chromebooks.*
TabletsiPads and iPad-minis running iOS 7.0 or higher.Windows tablets running Windows 10, 8.1 or Windows 8. Not compatible with Windows tablets running Windows RT.Android tablets running 2.3.x Gingerbread or later.
SmartphonesiPhone 4 and later, running iOS 7.0 or higher.
Android phones running 2.3.x Gingerbread or later.

*Session hosts start a meeting using an Enter Meeting button. Invited participants join a meeting using an Enter Waiting Room button.

Zoom Bandwidth Requirements

One-on-One CallGroup Call
High Video Quality1,200kbps (up/down)Speakerview: 1,200kbps (up/down)
Galleryview: 1,500kbps (up/down)
Medium Video Quality600kbps (up/down)Speakerview: 600kbps (up) /1,200kbps (down)
Galleryview: 1,500kbps (up/down)
Low Video Quality300kbps/300kbps (up/down)300kbps/600kbps (up/down)

*Video quality is affected by camera resolution and device processor, as well as bandwidth.

VSee System Requirements

Apple DevicesWindows DevicesGoogle Devices
ComputersMac OS X 10.11 (El Capitan), 10.10 (Yosemite), 10.9 (Mavericks), 10.8 (Mountain Lion), 10.7 (Lion). Unsupported but compatible legacy version for Mac OS X 10.6.8 (Snow Leopard) with 64 bit processor.Windows 10, 8.1, Windows 8, Windows 7, Windows Vista, and Windows XP Service Pack 3.
TabletsiPads and iPad-minis running iOS 8.0 or higher.Windows tablets running Windows 10, 8.1 or Windows 8. Not compatible with Windows tablets running Windows RT.Android tablets running 4.0.3 or later, with NEON compatible ARM processor and Dual core CPU, e.g., Samsung Galaxy Tab 3 and 4. (Not supported on devices using Atom processors.)
SmartphonesiPhone 4 and later, running iOS 8.0 or higher.
Android phones running 4.0.3 or higher. (Not supported on phones that use Atom processors.)

VSee Bandwidth Requirements

One-on-One CallGroup Call
High Video Quality1,500kbps (up/down)1,500kbps (up/down) multiplied by number of participants other than yourself
Medium Video Quality1,000kbps (up/down)1,000kbps (up/down) multiplied by number of participants other than yourself
Low Video Quality600kbps/600kbps (up/down)600kbps/600kbps (up/down) multiplied by number of participants other than yourself

*Video quality is affected by camera resolution and device processor, as well as bandwidth.

Not Sure Which Plan Is For You?