Urgent Care Use Cases

Videoconferencing has great potential to increase efficiencies and revenue for Urgent Care facilities. However, adoption of this technology has been limited because of the workflow requirements for urgent care facilities. Specifically, patients need to request consults with urgent care facilities from a public-facing website or patient portal, and the system needs to manage the payment process. SecureVideo’s revolutionary new Urgent Care platform solves these issues.

GENERAL PUBLIC

SCHOOLS

NURSING HOMES

HEALTH PLAN MEMBERS

TREATMENT FACILITIES

TRANSLATORS

SecureVideo Solution

Patients Request On-Demand

When patients need to meet with a provider ASAP, time is of the essence. Allow your patients to request a session On-Demand when they need it.

Patients Request Future Sessions

Patients create a complimentary account and can request scheduled sessions with a provider based on their availability. Providers can accept, deny or send counterproposals.

Flexible Payment System

Create and manage different services with different payment amounts. Patients can be required to pay before the session; have the option to pay after the session; or they can not pay at all.

Providers Receive Notifications Instantly

Every logged-in provider in the queue is notified when a patient sends an On-Demand request. The notifications are removed when a provider accepts.

Premium Features Commonly Added to This Use Case

Provider Queuing

Patient Queuing

API Integration