Tag Archives: SecureVideo

24/7 support and other upgrades

We’re working on some big projects (spoilers: one of them is about giant changes for your tiny devices!), but we’ve got a mini-release to keep things fresh. 1. The first isn’t code-related, but it’s such a beautiful change, we’ll be trumpeting it everywhere we can. SecureVideo’s support team is now available around the clock by […]

Mini-release: Customized Time Zones

We’re happy to announce another feature: customized time zones! Now you can send session invitations and reminders to your participants with the correct time and date for them, even if they are in a different timezone than yourself. This will be a convenient feature for our mental health and healthcare providers that are licensed in […]

Release Notes: March 10, 2014

Not a very (external) release this month, but don’t worry, we still come bearing a gift. While working on customizations for our videoconferencing API, we decided to add one of them to our general branding feature: custom tabs. If you began using branding before March 5, you click on that link for instructions on adding […]

Release Notes: February 27, 2014

It’s been another month of mostly internal upgrades, although we have two big external changes as well: the release of our API documentation and the expansion of our E-Documents feature. Features/Enhancements: Released our API documentation. SecureVideo’s RESTful API enables software-to-software integration with our HIPAA-compliant videoconferencing service, and the documentation can be found in this Support […]

Release Notes: January 22, 2014

In this last deploy, we implemented a slew of back-end upgrades to the SecureVideo Hub site and our testing environment, which involved several days of extensive testing and a few instances of headdesking. We’re extremely pleased with the results now that we’ve got it sorted out, and we even got in a few updates that […]

SecureVideo January Newsletter

A dull title, but the January edition of our newsletter is actually full of awesome. This month we have: The official debut of the SecureVideo Support Center, a 24/7 resource to help you get started, answer your questions, and troubleshoot any issues if need be. (If you find it more expedient to ask, no worries: […]

Release Notes: January 10, 2014

Another week, another set of updates. This deploy was mostly focused on making our SecureVideo Hub more compatible with mobile devices (largely our supported devices, iPads and iPhones). Features/Enhancements: We changed the width of Hub from fixed to 100%. You’ll notice a much wider display that can also adjust fluidly on smaller screens. We adjusted […]

Release Notes: January 2, 2014

Happy new year, everyone! Here at SecureVideo we’re celebrating both another turn of the sun, and some major changes to our website. Features/Enhancements: We launched our new Support Center! It has 46 articles covering instructions on getting started, details about how our features and plans work, and troubleshooting tips, and we’re continuing to add more […]

Release Notes: December 26

We hope everyone’s had a good holiday season so far! We’ve made a few adjustments over the past few weeks. Features/Enhancements: We updated our home page to be more streamlined and include a video message from our co-founder Tom Farris. (For those that don’t enjoy videos, there’s a text version of the message as well!) […]

Release Notes: December 5, 2013

It has been a busy week! We’ve got a big batch of little (and not-so-little) changes to the SecureVideo site and service. Features/Enhancements: We added iPhone to our list of supported equipment, woot! (With thanks to our videoconferencing platform, VSee, for making it possible) Changed our Provider Directory so that all SecureVideo account types can […]