Entries by Michelle Dong

24/7 support and other upgrades

We’re working on some big projects (spoilers: one of them is about giant changes for your tiny devices!), but we’ve got a mini-release to keep things fresh. 1. The first isn’t code-related, but it’s such a beautiful change, we’ll be trumpeting it everywhere we can. SecureVideo’s support team is now available around the clock by […]

Mini-release: Customized Time Zones

We’re happy to announce another feature: customized time zones! Now you can send session invitations and reminders to your participants with the correct time and date for them, even if they are in a different timezone than yourself. This will be a convenient feature for our mental health and healthcare providers that are licensed in […]

Chrome 35 on Windows 8 and 8.1: Issue launching application

UPDATE: As of Chrome Version 35.0.1916.153 m, this issue has been fixed. If you have a Windows 8 or 8.1 computer, you may have an issue launching our videoconferencing app from Chrome, especially if you have recently updated to Chrome Version 35.0.1916.114. (Not sure what your version is? Try this site: http://whatversion.net/chrome/) This update has […]

American Bar Association Webinar: HIPAA Applies to Lawyers?

The full title of the webinar is actually much catchier: You Mean HIPAA Applies to Lawyers? Keeping Data Safe, Clients Happy and Your License Secure. Hosted by the American Bar Association, this webinar discusses how the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health […]