Keeping up with your health is everything, so why do so many patients have trouble doing this? Well it’s not just apathy or simple inconveniences. There are many reasons that can prevent a patient from either Seeking care when they need it Keeping up with their prescribed care Following through on annual check-ups What are […]
October 22, 201824/7 support and other upgrades
Posted October 30, 2014
We’re working on some big projects (spoilers: one of them is about giant changes for your tiny devices!), but we’ve got a mini-release to keep things fresh.
1. The first isn’t code-related, but it’s such a beautiful change, we’ll be trumpeting it everywhere we can. SecureVideo’s support team is now available around the clock by phone at (888) 540-2829, and our orientation hours have shifted to Mondays to Fridays, from 9 a.m. to 7 p.m. Pacific Time.
2. Text message invitations now include a direct link to the waiting room page, for the convenience of videoconferencing from a mobile device.
Other changes:
- Changed the green “Free Account” button on the homepage to say “Create Account”.
- Allow Enterprise admins to change the password for their users.
- Session ID numbers now display on the dashboard and on the billing page.
- Added an API command to set and change user passwords.
Have questions, comments, or suggestions for future changes? Let us know in the comments or by email, support[at]securevideo[dot]com!