Exchange chat messages with patients from your dashboard to your waiting room, or while in session. All messages sent including text, images or documents are encrypted.

(Read more)

A host or participant(s) can securely share any open window on their computer, including documents, web pages or even videos with their original sound.

Meeting participants can still see each other while a screen is being shared.

System tools allow for participants to mark up, type and erase annotations.

(Read more)

Create forms and documents for patients to review and sign in your virtual waiting room.

Create, view and manage clinical notes for any session.

All notes and documents are securely stored to HIPAA standards.

(Read more about E-Documents here)
(Read more about Session Notes here)

Organizations can create queues of providers that are available to respond to requests for service on an On-Demand basis.  Medical staff that require services from a queued provider simply login to SecureVideo and select “Consult Request” from the desired provider queue. All logged in providers receive a text message and/or email notification of the request.  Once a provider “accepts” the consult request, the request is removed from the queue and the provider launches the session from their dashboard.  This feature allows specialist providers (e.g. psychiatrists, interpreters, etc.) to offer services on-demand to hospitals, nursing homes, primary care clinics, etc.

With Patient Queueing, medical organizations can allow patients to request consults on-demand from a public-facing website or patient portal. All logged in providers receive the consult request and notifications are removed once a provider accepts the request. Additionally, organizations have the option to require payment before offering services. Patient queueing can revolutionize the way Urgent Care, Nurse Lines, and other clinics provide services and can create an additional revenue source.

We offer an API that allows our platform to be integrated into EMRs, provider portals and other websites.  Our API allows for single sign-on, session management (customers can use their own calendar, session scheduler or reporting system), and User / participant management.

Equip your medical carts to include real-time monitoring and transmission of vital signs and other data using USB-connected peripheral devices. Supported devices include blood pressure cuffs, pulse oximeters, EKGs, stethoscopes, dermascopes, blood glucose meters, otoscopes, general exam cams and more. Our intuitive interface allows users to easily switch between devices with the touch of a button, reducing the need for training while creating highly efficient workflows for staff and remote providers. Text-based data from devices can be stored using our E-Documents feature.